Complaints and Arbitration

Members of Mississippi REALTORS® are seen as the preferred professional partners in real estate.

Unlike non-member licensees, REALTORS® voluntarily adhere to the highest ethical standards in the real estate industry. For this reason, REALTORS® take ethics complaints and arbitration requests very seriously. When complaints do arise, we address them by following the process described on this page.

NAR Code of Ethics

The National Association of REALTORS® Code of Ethics is available for REALTORS®, our clients and the general public to review online:

Proactive Conflict Resolution Through Ombudsmen

It is the belief of the National Association of REALTORS® that many ethics complaints might be averted with enhanced communications and initial problem-solving capacity at the local level. Ombudsmen anticipate, identify, and resolve misunderstandings and disagreements before matters escalate into disputes and possible charges of unethical conduct.

Learn more here: The Mississippi REALTORS® Ombudsman Program

Ethics Complaints

If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership. You may search for a member’s local affiliation here.

Below are several resources to help you understand what to do to file an ethics complaint, and the general process you can expect when filing an ethics complaint or arbitration request with a local association of REALTORS®. Check with the local association of REALTORS® to ensure you have the proper forms required by that association.

For Consumers or REALTORS® Wishing to File an Ethics Complaint

  • Before You File an Ethics Complaint
    • This brochure explains alternatives to consider before filing an ethics complaint, as well as what to expect after filing a complaint.
  • Initiating an Ethics Hearing
    • Procedures for processing complaints alleging violations of an Association’s bylaws
  • Key Ethics Forms
    • View or download forms for initiating an ethics complaint.
  • Sanctioning Guidelines
    • While NAR does not recommend specific discipline for certain offenses, it does outline key points to be considered with respect to discipline.

For REALTORS® Wishing to File an Arbitration Request

Business Meeting with Realtors shaking hands
REALTORS® take ethics complaints and arbitration requests very seriously.

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